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  faq

 

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Have a Problem? Q & A

Q1.Why my order status display  "Check out " , But i have paid  by paypal ?

A1.Only101 :Sorry for some case action will delay the display of  payment status , "Paid" will change due 12-24hours .

Q2.Ref. Address for shipping  ?

A2.Only101 : All send out item address from PAYPAL payment . Please contact me if change .

Q3.What way  tracking  my shipping Detail ?

A3.Only101 :Item shipped after ,message will send to you by E-mail and mark on data base, detail with shipped date and tracking number .
                  Please checking from :HONGKONG post Office or DHL or EMS speedpost

   RAXXXXXXXXXHK  ----for HOngkong Post office  (*Post office Tracking number included for payment order min amount  $15USD )

   20XXXXXXXX----------for DHL

   EE123456789HK------- for EMS

 
Q4.What time the product arrive my address?

A4. Post office will take 7~15 work days for arrived  , DHL and EMS will take 3~7 work days for arrived.
      Some of bulk order , shipping will change by DHL or EMS , Please contact for not change DHL/EMS , reason
      by country customs.

 
Q5. We live in ITALY ,Why shipping time is too slow?

A5.Our record ,Radio order ,ITALY customs is very busy, Some of case , They received product was take 1~2 month by air mail , 
     This is problem of ITALY customs, not post office . If want fast , please extra money for DHL speed post.

When make radio by order , Please contact us when you live in ITALY .

Member easy shopping step by step: 

1) Please login first . 

2) Please shopping and choose item . 

3) Choose Shipping and Handling . 

4) And then push button "Add item(s) to cart  " . 

5) Push " My Cart: " .

6) Purchase page , press " NEXT " or press " shopping " .

7) Purchase page , press choose " PAYMENT " and " SHIPPING " and then click " Submit " . 

8) Push "   "PayPal"   (payment processed by paypal or VISA card) .

9) Login to your PAYPAL account for get payment .

 

*When received your PAYPAL payment ,We will ship item at Next day, Send out date will display below you order page.

1) Please login first .


2) Please shopping and choose item . 


3) Choose Shipping and Handling .


4) And then push button "Add item(s) to cart  " .


5) Push " My Cart: " .


6) Purchase page , press " NEXT " or press " shopping " .


7) Purchase page , press choose " PAYMENT " and " SHIPPING " and then click " Submit " .


Standard Payment " PAYPAL " , SHIPPING " HONGKONG post office" .
8) Push     or "PayPal"   (payment processed by paypal or VISA card) .


9) Login to your PAYPAL account for get payment .


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